Job Description
Aesthetician - Macy's We're Benefit Cosmetics, the indie beauty brand-turned-prestige powerhouse under the leading luxury products group Louis Vuitton Moet Hennessy. Founded in 1976 by twins Jean & Jane Ford in San Francisco, today we're in 59 countries with more than 3,000 BrowBars & 6,000 trained service experts worldwide. At Benefit, we believe
laughter is the best cosmetic because when we're laughing & having fun, that's when we're our most beautiful. We're known to work smart & laugh hard. Sound like you? You've come to the right place!
Essential Duties and Responsibilities -Customer Service-
- The customer is the Company's number one focus, and all employee actions are to reflect this priority.
- Greet customers within 10 seconds or less, always maintaining high energy on the floor.
- Demonstrate and sell Benefit products.
- Build and maintain great customer relationships and actively recruit new clients.
- Safeguard and keep all customer information confidential; all customer information is the property of the Company and Retailer.
- Effectively communicate with customers, co-workers, all Benefit-related personnel, and appropriate Retail partners.
- Ensure the customer understands and signs the service release form.
- Perform only Benefit approved and trained services offered on the service menu to Benefit quality standards to ensure customer satisfaction.
- Recommend additional services to determine and meet customer needs.
- Keep accurate client records on online booking.
- Rebook appointments for return services.
-Results-
- Achieve daily/ weekly/ monthly individual service and product goals.
- Maintain target service and product sales per hour.
- Sell and recommend products with each service.
-Teamwork-
- Promote a professional, respectful, fun, and gossip-free environment for customers and employees.
- Work closely with other team members to ensure excellent customer service and goal achievement.
- Be on time and ready to work all shifts.
- Act professionally, ethically, and with integrity, always using good judgment.
- Help maintain clean and safe sales and stock areas.
- Ensure compliance with all Company and Retailer policies and procedures.
Requirements Able to perform the following physical duties including, but not limited to:
- Continuous standing/ walking for a minimum of 8 hours.
- Unpack and lift boxes up to 40 lbs.
- Continuous bending of neck, arms, torso, and legs for a minimum of 8 hours.
- Stock and fill shelves, drawers, and stations.
- Clean all Brow Bar areas and elements.
- Work in a fragrance-filled environment.
- Physical contact with clients/ customers.
- Maintain compliance with State Board of Barbering and Cosmetology and State Board of Health rules and regulations.
- Consistent and reliable attendance.
- Accurate use of timekeeping system.
- Perform all other duties as assigned.
-Qualifications-
- Maintain and display a valid state-issued aesthetician, cosmetologist, or waxing license. The employee is responsible for any fees, additional training, and/or renewals needed as a requirement.
- Proven strong retail sales and/or service history.
- Flexibility regarding work hours; ability to work nights, weekends, and some holidays.
- Initiate and manage change in a positive manner.
- Comfortable and competent at services and make-up applications.
- Strong communication skills.
- Adept at problem-solving.
- Flexible and adaptable to customer needs.
- This position requires the final candidate to successfully pass an E-Verify check.
The target salary range for this position is $17.00-$19.00/hr. The actual salary offered will depend on a variety of factors, which may include, as applicable, years of relevant experience; certifications or other professional licenses held; other legitimate, non-discriminatory business factors specific to the position; and the geographic location in which the applicant lives and/or from which they will perform the job. This position is eligible to earn a sales incentive bonus and/or commission. This position is also eligible for the following benefits, including but not limited to comprehensive health, dental, and vision plans; a 401(k) plan with employer matching; various paid time off programs; employee discounts/perks; life insurance; disability insurance; flexible spending accounts. Benefit Cosmetics
Job Tags
Hourly pay, Worldwide, Flexible hours, Night shift, Weekend work, All shifts,