Automotive Group - Phone Operator Job at Geaux Zone - Service, Baton Rouge, LA

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  • Geaux Zone - Service
  • Baton Rouge, LA

Job Description

Job Description

Job Description

Description of the role:

We are currently looking to fill Phone Operator positions within our Automotive Group team in Baton Rouge, LA. As a Phone Operator, you will be the first point of contact for our customers, providing excellent customer service over the phone.

Responsibilities:

  • Answer incoming calls and assist customers with inquiries
  • Take detailed messages and relay them to the appropriate team member
  • Transfer calls to the appropriate department and/or team member
  • Provide information about services offered
  • Maintain a professional and courteous demeanor at all times

Requirements:

  • Excellent communication skills
  • Strong customer service orientation
  • Ability to multitask and prioritize in a fast-paced environment
  • Proficiency in using phone systems and basic computer skills

Benefits:

  • Competitive salary
  • Medical, Dental, Vision, Supplemental insurance
  • Vacation & Holiday Pay
  • 401k or Roth option
  • Employee Assistance Program
  • Employee Pricing
  • On-going training
  • Advancement opportunities 

 

 

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