Job Description

Job Description

Job Description

Ready to step away from the bedside but still make a meaningful impact? At Boulder Medical Center (BMC), you'll find your next chapter.

Join our physician-owned, multi-specialty clinic as a Care Coordinator and be part of a collaborative team focused on quality care and outcomes. Gain exposure to a range of specialties—from primary care to dermatology and allergy, and more —while broadening your skills and contributing on a system-wide level. Build your future in healthcare, beyond the bedside.

BMC is a local, independent, and physician-owned medical group with over 20 primary and specialty care departments, 90 providers, and 325+ clinical and support professionals. Since our founding by 10 physicians in 1949, we have grown and evolved to meet the needs of Boulder County and beyond.

We currently have clinics located in Boulder (2 locations), Louisville, Longmont, and Erie.

Summary :

Boulder Medical Center is seeking medically trained professionals (Medical Assistant (MA), Licensed Practical Nurse (LPN), or EMT) to join our Care Management team as a Care Coordinator . This Monday-Friday role offers 40 hours per week and hybrid remote flexibility—two remote days per week after 90 days of employment.

As a Care Coordinator, you'll work closely with the Quality Program Manager to support patient care across all BMC clinics. You'll help identify opportunities to improve quality and utilization measures, coordinate care within interdisciplinary teams, and serve as a key liaison between patients, families, and providers to ensure timely, effective care delivery.

Job Perks:

• Full-time employees are eligible for medical / dental / vision, flexible spending, company-paid life insurance, as well as several voluntary benefit options, RTD EcoPass, 401(k), Paid Time Off (PTO) and six (6) paid holidays annually.
• Day shift schedules are Monday through Friday.
• Experience working in both primary care and specialty care clinics.

Job Duties :

• Coordinates healthcare services for patients through assessment of their chronic conditions and/or other health care needs.
• Utilizes data provided by Quality Program Manager using both registry functionality withing EHR as well as Payer Reports to identify gaps in care around evidence-based guidelines.
• Assists in meeting Value-based care program utilization goals by following up after ER visits and tracking patients discharged to a skilled nursing facilities.
• Collaborates with all members of the healthcare team to include the patient, members of the interdisciplinary care team, the patient's family, and the physicians in the clinic.
• Documents care coordination activities in appropriate module database (EPIC, ect.) to ensure proper metric and quality tracking.
• Supports refill technicians in addressing prescription refill requests, utilizing standard protocols.
• Accurately documents in payer portals to meet quality program requirements.
• Collaborates with various healthcare providers across the continuum to ensure that patients are effectively managed and their healthcare needs are met.
• Attends and actively participated in quality and program team meetings, webinars and learning collaboratives.

Skills and Abilities:

• Must have exceptional interpersonal and communication skills to support the development of exceptional working relationships with patients, their dependents and healthcare providers.
• Relies on experience and judgment to plan and accomplish goals.
• Performs a variety of tasks that require a degree of creativity and latitude.
• Must have a proven commitment to customers that continually focuses on improvement and enhancement to the service delivery process.
• Must possess analytical and computer skills with proficiency in computer and Electronic Health Record systems (EHR) such as MS Office products and NextGen
• Must be well-versed in all areas of state and federal regulations regarding HIPAA.

Required Education:

• Completion of a Medical Assistant (MA) education program.
• Active EMT or Surgical Tech certification are acceptable credentials to substitute Medical Assistant (MA) education.
• Completion of a bachelor's degree with an concentration in science / health sciences are acceptable credentials to substitute Medical Assistant (MA) education. Applicant(s) must submit unofficial college transcripts for Medical Assistant (MA) job placement approval.
• Previous experience in facilitating quality programs in a healthcare environment, preferred.

Previous Experience:

• Must have a minimum of 1-2 years clinical experience.
• Must be familiar with standard concepts, practices and procedure within a particular field.

Salary Range :

• $18.91 - $25.21 / hour; depending on experience

Location:

• Boulder, CO

Benefits:

In addition, part-time and full-time employees are eligible to participate in a comprehensive benefit package that includes medical, dental, company-paid life insurance, flexible spending accounts, 401(k), and a variety of voluntary benefits. Full-time employees are also eligible for an RTD Eco-pass, Paid Time Off (PTO) and Extended Illness time.

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