Job Description

Big Apple Bagel

• Delicious bagels and muffins that are baked fresh everyday
• Freshly brewed coffees and fresh fruit smoothies
• Made to order deli sandwiches
• We have a fun, friendly atmosphere and an enthusiastic crew.  We are passionate about providing Guests with the best experience possible.
• We take food seriously yet have fun preparing and serving it.  Our company has a bright and exciting future, we are committed to your growth and development as part of the Team.

Job Summary

• Welcome guests and deliver awesome guest service in a courteous and timely manner .

Responsibilities

• Greet Guests to make them feel comfortable and welcome
• Take Guests’ food orders and handle cash and credit transactions
• Follow the restaurant’s operational policies and procedures, including those for cash handling and safety/security to ensure the safety of all team members during each shift
• Demonstrate knowledge of the brand and menu items
• Serve food to Guests in a courteous and timely manner
• Quickly and accurately prepare food items including prep, salads, soups, sandwiches and much more
• Check food quality and food temperatures throughout the day to ensure that food is fresh and safe to serve
• Follow sanitation and safety procedures including knife handling and kitchen equipment
• Maintain cleanliness and organization throughout the restaurant and ensures proper set up and/or breakdown of the entire restaurant including dining room, restrooms, kitchen, and prep areas
• Effectively handle Guest concerns and complaints
• Work as a team to prepare the restaurant for each shift
• Acts with integrity, honesty and knowledge that promotes the culture of the restaurant
• Maintains regular and consistent attendance and punctuality
• Contributes to a positive team environment

Qualifications

• Excellent Guest service skills required
• Ability to work in a fast paced environment
• Team oriented, adaptable, dependable, and strong work ethic
• Ability to communicate effectively with Guests and team members
• Ability to work early mornings, weekends and holidays

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