Company Description
Glade.ai, is an automation-focused company that helps businesses grow without increasing headcount. Our AI technology streamlines repetitive administrative tasks, allowing you to focus on business expansion.
Role Description
This is a full-time hybrid role for a Customer Success Manager at Glade.ai. The role involves tasks such as ensuring customer satisfaction through training the users within the client firms about Glade features and tools, analyzing data, helping expand their usage of Glade within their firm, building relationships, and providing excellent customer service. While the role is primarily based in Palo Alto, CA, some remote work is acceptable.
Role Responsibilities
Glade is seeking a dynamic Client Success Manager to join our team in Palo Alto, CA.
The Client Success Manager will play a pivotal role in ensuring our clients’ success and satisfaction. This role is perfect for someone who is passionate about building relationships and delivering exceptional service.
Primary Responsibilities for this job include but are not limited to:
Qualifications
Why Glade.ai? At Glade.ai, we believe in fostering a collaborative and innovative work environment. As a Client Success Manager, you will have the opportunity to make a significant impact on our clients’ success while growing your career with us.
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