Job Description

• Providing customer support.
• Analyzing existing equipment, and offer solutions to meet customer's specific needs and requests.
• Identifying customer needs and offering customized solutions and spare parts for existing equipment.
• Read schematic and mechanical drawings to identify and locate parts.
• Coordinate travel routes within assigned territory and schedule inspection and sales visits.
• Address customer concerns and provide technical support Follow-up on spare parts and retrofit inquiries.
• Work closely with Spare Parts Specialists by requesting spare parts quotes Document technical information and keep an organized filing system All other duties as requested.

• Technical Degree preferred.
• Working experience required/preferred.
• 2 years of experience preferred Special certification or licenses:
• Second language would be an asset (Spanish, German),
• Advanced computer skills (MS Office, SAP).
• Ability to travel within the United States and Internationally.

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