Job Title: Digital Product Manager
Duration: 6 Months Contarct
Location: New York, NY (5 days onsite)
Description:
· We are seeking a product manager to join the Brokerage Wealth Management Digital Client Experience & Platforms team.
· The Digital Client Experience & Platforms team defines and drives the online and mobile experiences for Brokerage clients.
· In this role, you will specifically focus on features supporting Digital Onboarding and Service. This set of client-facing features includes opening accounts, updating personal preferences, messaging and alerting. Adaptability is critical for this role as the priority will change over time.
· The applicant should bring a foundational level of product management skills with a focus on optimizing user experience, understanding the digital landscape, and should have the ability to drive improvements and change using both quantitative and qualitative analysis.
· Experience working with “Agile” development methodologies is required.
· Partnership and collaboration with a variety of product and technology groups across Brokerage will be key to success.
Responsibilities:
· Support the Fleet as a Product Owner by defining and prioritizing product features, supporting release planning, developing, and communicating business requirements
· Identify and elaborate critical user journeys, use cases, workflows, and business processes that align with the product vision/goals and address critical user and control needs
· Build and maintain prioritized product backlog – identify, groom, and validate epics and user stories for agile sprints; Support backlog refinement and sprint planning ceremonies to communicate requirements and drive consensus with squad and program stakeholders
· Work closely with the technology team to assure effective communication of requirements and rapid delivery of key product releases
· Collaborate with key stakeholders from business, technology, UX, risk, cyber & fraud, communications, legal & compliance to elicit requirements
· Gather, organize, and assimilate internal and external feedback to identify and prioritize product gaps, enhancements, and new features
· Collaborate with UI/UX team to develop information/interaction architecture, user flows, wireframes, and visual design comps
· Team up with program management office to effectively organize and plan product releases
· Define and track KPIs and product/program adoption and usage metrics
Qualifications:
· 3-5 years of experience as software or digital product manager, business analyst or equivalent with experience working within an agile/scrum development process
· Proficient at defining, analyzing, documenting, and communicating product and software requirements in an agile software development setting
· Keen intellect – ability to gather, analyze and synthesize a significant amount of information, and turn it into clear and actionable product requirements
· Self-starter with demonstrated ability to identify and solve critical problems and achieve business outcomes
· Naturally curious, analytical, and data-driven – demonstrated track record of utilizing data to measure performance, identify opportunities, and make successful decisions
· Experience collaborating with UI/UX designers and developers to deliver client-friendly products and user experiences
· Understanding and knowledge of web and mobile technologies
· Written and verbal communication skills able to effectively interact and influence a diverse set of business and technical stakeholders
· Efficient at managing multiple projects and initiatives concurrently under deadline constraints
· Knowledge or exposure to wealth management, online brokerage/banking, or financial services is a bonus
· Demonstrated track record of delivering innovative fintech, digital products, solutions, or applications preferred
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