Job Description

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category: Program & Project Management About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Job Description We're looking for a Director, Program Manager to lead programs at the intersection of product, technology, and go-to-market strategy. This individual contributor role will focus on driving Slack First initiatives - shaping how Slack becomes the conversational interface for Salesforce software. You'll partner with engineers, data scientists, designers, product managers, and GTM leaders to turn ideas into business outcomes, ensuring seamless execution and alignment across functions. Why this role matters: As a strategic connector, you'll bridge technical program execution with business priorities. You'll lead programs and portfolios that scale Slack's impact across Salesforce, streamline operational systems, and deliver features that strengthen customer value. Responsibilities Partner with executives and senior leaders to define and deliver end-to-end program strategies - from ideation through launch and adoption. Drive Slack First feature development by coordinating across Product, Engineering, Design, GTM, Legal, Security, and more. Build scalable systems and processes that enable planning, testing, release management, and measurable outcomes. Translate business goals into technical execution plans - and translate technical progress back to business outcomes. Act as a trusted thought partner to leaders, influencing strategic direction while staying grounded in execution detail. Proactively identify risks, dependencies, and trade-offs, and craft mitigation strategies across technical and business dimensions. Establish repeatable, scalable practices that improve efficiency, quality, and cross-functional delivery. Communicate with clarity and influence across all levels - from executives to engineers. Requirements 7+ years leading complex programs that span product, engineering, and business functions. Strong technical literacy (able to scope projects, assess risks, and engage engineers) and GTM fluency (experience with sales, marketing, or growth teams). Proven ability to unite diverse teams with competing priorities into aligned outcomes. Excellent communication and storytelling skills; able to flex between strategy and detail. Experience building and scaling operational systems in fast-paced, agile environments. Comfort with ambiguity, with a track record of creating clarity and driving results. Curiosity, continuous improvement mindset, and a passion for making complexity manageable. Familiarity with tools like Jira, Tableau, dashboards, or analytics platforms. Bonus points if you have: SQL or scripting skills for working with data. Hands-on experience with product-led growth or large-scale transformation programs. What We Offer At Slack, you'll join a collaborative, diverse team that values humility, curiosity, and impact. If you love aligning people around bold goals, scaling systems, and driving cross-functional success, we'd love to hear from you. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Equal Opportunity Employer Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. #J-18808-Ljbffr salesforce.com, inc.

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