Dispatcher for Non Emergency Medical Transportation Job at Best Ride, Dedham, MA

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  • Best Ride
  • Dedham, MA

Job Description

Dispatcher for Non Emergency Medical Transportation

Schedule: From 7:00 am to 4:30 (9 hour shift with lunch break), Monday through Friday and every other Saturday from 7 AM to 3 PM

Pay is $1,000/week every Friday with growth potential. 1 week paid vacation per year.

Responsibilities
  • Creating an excel schedule for vehicles to pick up and drop off clients to their Adult Day Centers or Day Habs
  • Sending the assignments to the drivers AM shift and PM shift.
  • Be able to add a client to an existing route per program's request.
  • Notify drivers of cancelations.
  • Answering the office phone in a professional manner
  • Taking messages and forwarding the information to an appropriate team member in the office if you don't have an answer to the question
  • Having an ability to resolve any issues or complaints in a professional manner
  • Have an ability to prioritize the most important situations and think quickly on your feet
  • Have an ability to keep client's attendance.
  • Be able to provide reports and analysis of transportation services to management if asked
  • Have an ability to maintain accurate records of all transportation requests, including patient information, pick-up and drop-off times, and billing information
  • Monitoring the performance of the drivers to ensure that they meet service level agreements and quality standard
  • Must be able to pass a background check.
  • Must possess a valid drivers license to be able to cover routes in case of emergency
  • Basic knowledge of Excel and computers is a must(level of a user)
  • Ability to speak and understand English is a must.
  • Ability to be a team player is a must.

If interested please call 617-916-1780 and ask for Leon.

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Job Tags

Work at office, Monday to Friday, Shift work,

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