Job Description

Job Description

Topa Group, Inc. is partnering with a Fire Alarm & Security Company in the Los Angeles area seeking a Fire Alarm & Security Office Administrator.

Position Overview

The Fire Alarm & Security Office Administrator plays a key role in supporting daily operations, project coordination, and customer service for the fire and security departments. This position works closely with technicians, project managers, and clients to ensure smooth scheduling, documentation, billing, and communication.

Key Responsibilities

• Serve as the primary administrative support for the Fire Alarm and Security teams.
• Schedule service calls, inspections, and installations.
• Maintain and update project files, inspection reports, and compliance documentation.
• Process work orders, invoices, and purchase orders in a timely manner.
• Communicate with customers regarding scheduling, billing, and service updates.
• Coordinate technician timesheets and assist with job costing and billing accuracy.
• Ensure all permits, certifications, and compliance records are up to date.
• Assist with proposal preparation and document submittals.
• Support management with reporting, tracking, and general office duties as assigned.

Qualifications

• 2+ years of administrative experience (experience in the fire alarm, electrical, or security industry preferred).
• Strong organizational skills and attention to detail.
• Proficient with Microsoft Office Suite (Excel, Word, Outlook) and office management software.
• Excellent written and verbal communication skills.
• Ability to multitask and manage priorities in a fast-paced environment.
• Experience with service management or project software (e.g., SedonaOffice, ServiceTitan, or similar) is a plus.

Benefits

• Competitive salary based on experience
• 100% employer-paid health, dental, and vision insurance
• Paid time off and holidays
• 401(k) retirement plan
• Company-paid life insurance
• Career growth opportunities within a growing organization

Job Tags

Work at office,

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