Job Description

ABOUT: Pool House is a rapidly growing, premium clothing brand focused on timeless design, exceptional fits, and high-quality materials. At Pool House, our ideal fulfillment associate will be handling and assisting with the order processing, shipping, and receiving of products and materials in our Downtown LA Warehouse. They are responsible for ensuring that products are delivered to customers on time and accurately, and ensuring inventory is up to date. As a young company, we are looking for a mildly experienced candidate that can help our team's systems become more efficient and smooth.

JOB TYPE: Full-time

PAY RATE: $18.50-22.00 USD / Per Hour

WORK LOCATION: On-Site / Arts District, Downtown Los Angeles, CA

EXPECTED HOURS: 35-40 Hours/Per Week

RESPONSIBILITIES

• Ability to pick and pack orders accurately and efficiently.
• Maintain inventory, including stocking and inventory control and audits.
• Handle shipping and receiving tasks.
• Utilize Shopify and our CRM platform to assist with Customer Relations.
• Maintain a clean and organized warehouse environment.
• Ensure high accuracy and attention to detail in all tasks.
• Follow directions, guidelines and standards.
• Complete additional tasks as requested by management.
• Assist in loading and unloading shipments.

NECESSARY SKILLS:

• Excellent communication.
• Strong attention to detail and accuracy.
• Comfortable in a fast paced environment.
• Strong time management skills.

QUALIFICATIONS:

• Experience with ecommerce platforms (Shopify).
• Ability to work independently as well as part of a team.

REQUIREMENTS:

• 1+ year of retail, fulfillment, or customer service experience.
• Must be able to lift/carry up to 50 lbs.
• Availability for scheduling between Monday to Saturday.

BENEFITS:

• 401(k)
• Employee discount of 20%
• PTO: 1 week accrued after the first 90 days of employment

ANTICIPATED SCHEDULE:

• Typical shift is a 7-Hour Day Shift; usually from the hours of 9:00AM - 5:00PM PT, with varying days between Monday through Friday. Scheduling may vary, sometimes requiring alternative hours or Saturday shifts being scheduled. 
• The warehouse is closed on Sundays. 
• Some additional hours and/or overtime may be permitted at supervisor discretion.
• Employees must have open availability and flexibility from Monday through Saturday for scheduling. Typical scheduling will be between Monday-Friday, with some Saturday shifts scheduled.
• Black Out Dates: in Q4 (Nov. 1 - Dec. 31), Holiday Black Out Dates will apply, so PTO requests may not be permitted during this window.

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