Job Description

Perform clerical/administrative duties for the Health Information Management Department.



This is a full-time, benefit eligible position. The schedule is Monday - Friday 8:00am - 5:00pm.



ESSENTIAL FUNCTIONS - JOB SPECIFIC

• Answer telephone and provide assistance to callers in a pleasant and professional manner
• Receive, review to make sure authorization is HIPAA compliant and dated properly then enter in the Authorization of Disclosure log
• Makes sure name, birthdate, and number is on every page of requested medical records
• Mail, email, or fax records to the requestor after the request has been filled along with affidavit if requested after reviewing to verify records being sent are the correct records of dates requested
• Prepare invoices for records that require billing
• Release records within 15 days from receipt of request
• Send Medical Source Statements to provider to be completed after fee has been collected
• Sort, prepare and scan documents into EHR
• Audit ten percent of daily scanned documents to ensure the material is scanned properly and in the proper location within the EHR
• Assist with chart conversions and purges as needed
• Other duties as assigned
  
  
  Royal Oaks ONLY (in addition to the above)
• Audit the previous day's discharged records for completeness
• Quality check scanned material to ensure it is in the EHR system
  
  
  High School/GED preferred
  
  
  
  QUALIFICATION(S): WORK EXPERIENCE/TRAINING/ADDITIONAL REQUIREMENTS
  
  
  At least two (2) years' experience preferred
  
  
  
  Compass Health Network is a nonprofit health care organization offering accessible, comprehensive, & compassionate behavioral health, substance use treatment, family medicine and dental services throughout Missouri. Our network of care includes Royal Oaks Hospital and Adapt of Missouri. We are both a Federally Qualified Health Center (FQHC) and a Community Mental Health Center (CMHC). Operating only from the highest ethical and professional standards, we provide access to innovative care designed to meet the health needs of the communities we serve.
  
  
  
  About Compass Health Network
  
  
  At Compass Health Network, we are a nonprofit organization committed to making a meaningful impact on communities across Missouri. We offer a wide range of essential services, including behavioral health, substance use treatment, family medicine, and dental care. As both a Federally Qualified Health Center (FQHC) and a Community Mental Health Center (CMHC), we are dedicated to providing high-quality care that addresses the diverse needs of those we serve. Our mission is simple but powerful: Inspire Hope. Promote Wellness.
  
  
  
  Why join us?
  
  
  At Compass Health Network, we're proud of the dedicated team we've built. We believe our people are our greatest strength - passionate, skilled, and committed to making a positive impact in the lives of others. Here, you'll find a workplace that values collaboration, growth, and the opportunity to be part of something bigger.
  
  
  We offer more than just a job; we provide a platform for personal and professional growth. As a member of our team, you'll enjoy:
  
  
  
  • Opportunities for career advancement
  • Professional development and licensure supervision
  • Mentorship programs
  • Tuition reimbursement & scholarships
  • Employee Assistance Program
  • Headspace Access for mental well-being
  • Generous paid time off and holidays
  • NHSC Loan Repayment eligibility
  We're looking for individuals who are eager to bring their talents and dedication to a team that's focused on making a real impact. If you're ready to contribute to meaningful work and grow alongside a passionate group of professionals, we'd love to hear from you! If you're looking for a place where your work truly matters & where you can grow, we look forward to hearing from you!
  
  
  Compass Health is an Equal Opportunity/Affirmative Action Employer and an E-Verify participant.
  
  

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