Role: Junior UX Researcher
Location : Mountain View, CA
Job Type: contract (6+ months)
📌 Overview
As a Junior UX Researcher, you’ll blend your analytical mindset with a passion for understanding user behavior. You’ll work with cross-functional teams to design, conduct, and analyze quantitative studies—such as surveys, log analysis, A/B tests, and statistical modeling—to uncover insights that guide product decisions and improve user experiences.
🎯 Key Responsibilities
• Design and execute quantitative UX studies (e.g., surveys, log analysis, experiments, regression, path modeling)
• Develop metrics and track UX goals in collaboration with designers, PMs, and engineers .
• Analyze quantitative data using statistical methods (ANOVA, t-tests, regression) to identify patterns and inform decisions .
• Translate complex findings into actionable insights and communicate results through reports, visualizations, or presentations
• Collaborate with qualitative researchers and data scientists to combine insights and deliver holistic recommendations
🧠 Required Qualifications
• Bachelor’s degree in fields like HCI, Cognitive Science, Psychology, Statistics, Data Science, or a related discipline, or equivalent practical experience
• 1–3 years of applied research or data analysis experience (internships, academic projects, or professional).
• Proficiency in data analysis tools and programming, such as Python, R, and SQL, plus experience with statistical methods
• Strong survey design and experience with log-based analytics
• Data visualization and reporting skills, with the ability to clearly communicate findings to varied audiences .
Qualifications Certified Application Developer (current)Strong understanding of ServiceNow best practicesProven track record from developing and operating ServiceNow (3+ years)Good knowledge of JavaScript, AJAX, XML, JSON, CSS and HTMLExperience working in agile, scrum...
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