Job Description

PIRATE.COM

Pirate Studios is the world's leading provider of rehearsal, DJ and recording facilities with studios in the UK, Ireland, Germany and the USA and exciting plans to expand. This is a rare opportunity to be part of a global team that is building something extraordinary. 

 Site Manager - New York 

We are hiring a dynamic and hands-on Site Manager for our studio in Ridgewood, Queens.

At Pirate, we want every customer to enjoy our studios to the fullest, creating a welcoming, inspiring, and safe space for creativity to thrive and as a Site Manager, you’ll be at the heart of this mission. You’ll ensure our studios meet high standards, offer a great customer experience, and run efficiently. You’ll balance smooth operations, growing revenue, controlling costs, while ensuring health and safety compliance.

Every day will be different for you, but here's an overview: 

Studio Operations- Oversee daily studio operations, manage equipment, and work with contractors and staff to keep things running smoothly.

Equipment Repairs : Keep equipment running smoothly with regular checks, troubleshoot and fix issues on the spot, and liaise with Stock Control & Repairs for any additional repairs. 

Customer Experience: Be the on the ground face of Pirate Studios—gather customer feedback, make improvements, and collaborate with our Artist Support Team to ensure every visit runs smoothly. 

People Management: Lead a team of Site Assistants and cleaners, ensuring they have the tools, training, and support to thrive.

Health & Safety: Maintain a safe, welcoming environment for artists, staff, and contractors by ensuring all compliance tasks and safety regulations are followed.

Event Support: Collaborate with the marketing team to bring our studios to life through exciting, community building on-site events.

Our Ideal Site Manager has..

• Experience: Proven experience in site operations management.
• Passion: You’re passionate about providing exceptional customer service, and you have a love for music and creative spaces.
• Skills: A natural multitasker with excellent communication, problem-solving, and organisational abilities. You can think on your feet and remain calm under pressure.
• Personality: Outgoing, friendly, and approachable- you’re a brilliant people manager who knows what it takes to build and retain happy teams. 
• Flexibility: Willingness to work a complete mix of weekdays, evenings and weekends.

Bonus points if you have experience in running a bar or events, a security background or musical equipment repairs.

What’s in it for you?

We can guarantee 26 hours of work per week paid at $28.85 p/h. Additional hours also available to support events.

Pirate Site Managers are at the forefront of the creative industry, with the opportunity to have a huge impact on our customers. Every day brings new challenges and opportunities to collaborate, innovate, and make an impact. Alongside these rewarding parts of your role, we offer: 

• Free studio hours 
• 33 days PTO, increasing to 36 days with length of service (inclusive of federal holidays/ prorated for part-time hours)
• 2 Duvet days – to press the pause button and reset mentally, no questions asked.
• 4 weeks of fully paid sick leave 
• Generous parental policies

We are looking to fill this position quickly, so if you’re interested don't delay your application as we will close the job advert when we have sufficient applications.

The position is a non-exempt at-will position and subject to US employment verification.

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