Job Description

Our Purpose:

At C&W Services, we believe that Better Never Settles. We are committed to fostering a positive impact globally by empowering extraordinary people to deliver remarkable results. Join our team and make a difference.

C&W Services provides compelling benefits, including:

• A Safety-First Culture
• Dynamic, high-performing environments
• Training, Development, and Advancement Opportunities
• Weekly Pay
• Comprehensive Benefits starting on your first day

As a Reliability Engineer Leader, you will be instrumental in developing and implementing proactive reliability programs that drive operational excellence. Your expertise will play a crucial role in maximizing the life, reliability, and performance of equipment, ensuring the smooth execution of our North America Customer Fulfillment teams' goals.

Key Responsibilities:

• Inventory Management : Manage site Inventory Management System (IMS) Team and ensure effective Critical Spare Parts Management Program is carried out.
• Leadership and Direction: Manage the Planner/Schedulers for the Fulfillment Center and facilitate in ensuring the timely completion of all Preventative/Predictive Maintenance tasks.
• Team Collaboration: Collaborate with various teams, including Fulfillment Operations, Operations Engineering, and Safety, to optimize building systems, maintenance, and project implementation. The Reliability Engineer will also work closely with the Controls System Engineer (CSE) to develop solutions and improvements that integrate MHE and controls equipment.
• Team Development: Aide in the development of the Reliability Team’s career progression and build out necessary succession paths
• Data Analysis and Reporting: Conduct deep diving performance metrics/data sets, to identify potential failure modes within the fulfilment center and utilize all Predictive and Precision Maintenance tools available, to engineer out deficiencies.
• Lead Root Cause Analysis : Perform Root Cause Analysis and develop and implement Permanent Corrective Action activities at the site
• Process Improvement: Engage Amazon Senior Operations personnel to identify process challenges and coordinate workable solutions, to improve upon Overall Equipment Effectiveness
• Safety Compliance : Ensure direct reports are carrying out job functions in alignment with Amazon Standards.
• Commit to Continuous Education: Act as one of the Fulfillment Center’s Subject Matter Expert (SME) for all Material Handling Equipment (MHE), with comprehensive knowledge of process flow, repair procedures, and technical specifications of MHE equipment.

Basic Qualifications:

• 5+ years of experience as a Reliability Program Manager or equivalent
• 5+ years of experience with team management, budget responsibilities, supplier management, problem-solving, and client/ customer relations
• Experience with CMMS systems, reporting, and computer software (MS Excel, Word, Office)
• Relevant training in MHE, Controls Systems, PIT, and general building operations
• Strong communication and presentation/facilitation skills
• Strong analytical skills to deep dive into data
• Ability to develop and maintain a partnership and communicate effectively, both in writing and verbally with Safety, Operations, Engineering, Sr. Management, peers, contractors and vendors

Preferred Qualifications:

• Bachelor’s degree in Electrical or Mechanical Engineering, Engineering Technology, Reliability Engineering or other related engineering
• Experience managing teams in an industrial environment containing conveyance, process control and powered trucks preferred
• Field service engineering experience
• Six Sigma certification from accredited program
• Root Cause Analysis formal training and facilitation experience
• PMP certification
• Electrical and electronic principles
• Blueprint and electrical schematic reading
• Experience in usage of CMMS programs in support of RCA projects
• Preventive maintenance procedures
• Industrial electrical
• Industrial controls
• Industrial robotics

Physical Demands:

• Must have ability to reach overhead, kneel, squat, climb steps/ladders, use an aerial lift, and frequently lift a maximum of 50 lbs. of equipment.
• Ability to perform tasks wearing appropriate or required Personal Protective Equipment (PPE), which may include but is not limited to hard hat, face mask, face shield, and composite toe shoes.
• Regularly required to crouch or bend and reach to install/move equipment.
• Involves movement between departments, floors, and properties to facilitate work, averaging 6 to 12 miles per day.
• Work in a warehouse environment with fluctuating temperatures.
• Regularly required to type on a computer for 1-2 hours per day.

Why C&W Services?

We're a global company with over 400 offices in 60 countries. We're proud of our diverse family of employees and are committed to creating an inclusive workplace. We're recognized by the Human Rights Foundation as a Best Place to Work for LGBTQI+ individuals and are dedicated to continuing to build a culture of inclusion and respect.

Benefits:

• Core Benefits: Medical, dental, vision, life and AD&D insurance, disability insurance, wellness program, employee assistance program, and virtual healthcare
• Growing Family Benefits: Paid parental leave, emergency backup care
• Time Off: Paid time off, sick time, and holidays
• Retirement: 401(k) match with immediate vesting
• Supplemental Medical Benefits: Critical illness insurance, accidental insurance, hospital indemnity insurance
• Pre-Tax Benefits: Commuter benefits, HSA, FSA
• Home & Family Protection: Auto & home insurance, legal benefits, identity theft protection, pet insurance

What’s Next?

Ready to elevate your career? Apply today and be part of a team dedicated to safety, excellence, and making a difference!

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