Job Title: Sr. Field Service III
Location: Delavan, Wisconsin, United States (Remote at customer sites)
Responsibilities
Perform daily inspection of robots and connected equipment
Boot up associated systems and troubleshoot any issues
Set up environments and help robots perform pre-defined use cases
Record and document system performance, issues, and suggestions for improvement
Help customers pick and replenish goods required to test the robot operations
SKILLS AND REQUIREMENTS:
Experience with command line interface on linux systems
Writing procedures and/or work instructions
Experience training others a plus
Worked with AMRs before is a plus
Has worked in a professional setting (medium level of responsibility)
Has interfaced with customers
Problem-solving in high pressure situations
Proponent of new technologies
High level of attention to detail
Good situational awareness with ability to assess and document system status
EDUCATION and/or EXPERIENCE
High School diploma or GED required
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