Job Description

At Launch That, we invest in our people, our work, and our community. Founded in 2007 as a bold digital marketing startup, we've grown from two founders in a garage to a thriving team of nearly 100 digital, tech, creative, and content professionals in downtown Orlando.

We cover 100% of the premium cost for employee-only medical coverage for all full-time team members. We also offer 100% employer-paid short- and long-term disability insurance, competitive compensation, paid time off, 20 days of paid parental leave after 90 days, a 401(k)-retirement plan, paid volunteer opportunities, and more! And because we believe in balance, all full-time team members get a paid company-wide holiday break from December 24th to January 1st each year.

Our hybrid work model reflects our dedication to collaboration and flexibility. We have the option of working from home on Mondays and Fridays. We come together in the office on Tuesdays, Wednesdays, and Thursdays to maximize creativity, teamwork, and connection. Life is dynamic, so we offer flexibility for the realities of childcare, doctor appointments, and homeownership.

What We’re Looking For

We’re looking for a Senior Salesforce Administrator who will own administration and support across various Salesforce projects. A Senior Salesforce Administrator will assist with leading strategy discussions as well as the formulation and implementation of major Salesforce and process-related initiatives. This role is expected to reflect expertise, autonomy and self-direction in its approach to the responsibilities assigned below.

Responsibilities

• Provides end-user support for Salesforce.com issues including system configuration and system maintenance.
• Leads the creation and maintenance of documentation for Salesforce processes, policies, configuration and user guides and validation rules and custom workflows.
• Manages administration and support across various Salesforce projects, including but not limited to:
  • Manages multiple user setup, profiles and roles.
  • Customizes objects, fields, formulas, record types, page layouts and validations.
• Assists with the development of new functionality, customization or enhancements.
• Collaborates with leadership in creating and maintaining Salesforce-related standards.
• Develops and tests new functionality and customization or enhancements.
• Handles audits and QA testing for iterative development cycles across various Salesforce projects.
• Performs intermediate user testing including developing test plans, creating user test cases, and scheduling testers.
• Owns release & environment management (i.e.: deployments).

Qualifications

• 4+ years of experience working as a Salesforce Administrator and/or equivalent experience and Bachelor’s degree.
• A Salesforce Administrator (ADM-201) is preferred.
• Experience with the Salesforce Lightning Experience including the development of Lightning Web Components.
• Excellent communication and interpersonal skills.
• Ability to manage multiple campaigns and projects simultaneously in a fast-paced environment.
• Expertise/skills with both learning and sharing
• Professional and adept, with the ability to embrace technology and automation
• Ability to problem-solve, prioritize, and analyze tasks
• Adept at taking direction and applying it with accuracy and innovation
• Culture champion
  • An individual who exemplifies our core values and cultural values, like honesty, trust, having a good work ethic and pursuit of continuous self-improvement. These are demonstrated through expertise professionalism, autonomy and mentorship when approaching the responsibilities assigned below and in interactions with others.
  • A patient and strategic thinker with the keen ability to prioritize and focus.

Bonus

• 6+ years of experience working as a Salesforce Administrator.
• Salesforce Advanced Admin (ADM-211) certificate
• Platform App Builder, Sales Cloud Consultant, Integration Architect Designer, DevOps Center Quick Start badges.

Why Launch That?

What makes Launch That stand out is our people and our drive to excel. Our vision is to build the most valuable digital brands by connecting people to extraordinary resources. Our core talent is exceptional, with many team members having over 10 years of experience in competitive digital industries. We’re a team that’s driven and focused on growth: we push each other to learn, innovate, and accomplish more than we thought possible.

Our culture is built on relationships, collaboration, and shared ambition. We host unique events throughout the year, celebrating our successes and each other. Giving back to the community is a core value, and we regularly donate our time and talents to local causes.

Our state-of-the-art office was designed to fuel creativity and collaboration. Whether it’s grabbing a coffee, taking a break in our game room with Xbox and arcade games, or enjoying our robust snack bar, our workplace reflects our belief that a great environment fosters great work.

If you're looking to grow, be challenged, and make an impact, Launch That offers the culture, community, and drive you need to thrive. Here, we’re always reaching for more, and we’re looking for people who are ready to do the same.

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