Job Description

State Farm Agency, located in Austin, TX has an immediate opening for a full-time Bilingual Spanish State Farm Office Manager. As an Office Manager, you will support our agency to continually achieve its goals. You will empower our team by implementing and supporting office policies and consistently ensuring excellent and mutually beneficial customer experiences.

We seek a detail-oriented professional with stellar customer service and collaboration skills to support our agency and community by promoting State Farm products and services. Must have the following qualifications to be considered for this role:

Required Qualifications:

• State Farm experience including systems expertise
• Bilingual English/Spanish
• Property & Casualty insurance license
• Life and Health insurance license

If you meet the above criteria, please submit your resume and we will follow up with the next steps.

Responsibilities include but not limited to:

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Ensure the office is well-maintained, and continuously equipped to successfully meet customer needs and to market relevant products.

As an Agent Team Member, you will receive...

• Base Salary
• Competitive Commissions
• Travel Bonus
• Paid Time Off (vacation and personal/sick days)
• Medical/Dental/Vision
• Life and Short-Term Disability Benefit
• Growth potential/Opportunity for advancement within my office

Qualifications:

• State Farm experience including systems expertise (required)
• Bilingual English/Spanish (required)
• Property & Casualty license (required)
• Life and Health license (required)
• Excellent communication skills - written, verbal, and listening
• Highly organized and detail-oriented
• Experience in customer service required
• Experience in managing customer service preferred
• Experience in sales preferred
• Proactive in problem-solving
• Able to work in and manage a team environment
• Experience in Windows computer applications
• Able to coordinate and collaborate with others to achieve agency goals
• Able to succeed in a fast-paced environment

If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

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