Job Description

Job Description

Job Description

Overview

ABOUT AMERICAN GOLF

American Golf is a distinguished leader and pioneer in the golf industry, renowned for its innovative and unparalleled approach to golf course management. With over 50 years of experience as an owner, lessee, and manager of golf courses and country clubs, American Golf has established itself as an authority in maximizing the potential of any golf opportunity.

Throughout its rich history, American Golf has been involved with more than 325 golf courses, serving diverse private entities and public agencies with its expertise. Presently, American Golf oversees the management of over 70 premier facilities across the United States, providing exceptional service and experiences to avid golfers and enthusiasts alike.

We pride ourselves on our commitment to excellence, continually striving to exceed expectations and set new standards in the golf industry. Our team of skilled professionals is dedicated to delivering exceptional service and maintaining the highest standards of course upkeep, ensuring that each visitor to our facilities has an unparalleled experience.

Responsibilities

Job Purpose

The Convenience Cart Attendant provides an outstanding customer experience for members and guests by selling food and beverage products on the course.

Responsibilities

• Offer members and guests the opportunity to obtain and enjoy food and beverages while in the process of playing golf or enjoying other events. Follow the rules of golf etiquette when approaching a golf group
• Greet members promptly by name and make introductions with guests. Maintain a polite and friendly manner to provide high quality service
• Provide timely coverage of assigned course, anticipate visits to each group every 4-5 holes while maintaining communication with other attendants and management to ensure adequate coverage as needed
• Dispose of members and guests’ trash to maintain a consistent and clean environment. Assist in other ways such as directions to the restroom, club house, etc.
• Stock carts with food, beverage, ice, and transaction supplies
• Collect payments and accurately reconcile daily bank at the conclusion of each shift. Process all business for the day and deposit in designated area
• Operate golf carts within guidelines, policies, and procedures to ensure proper safety to avoid accidents
• Safely secure all products on cart including cash bank, keys, etc. and other company property as assigned
• Document spills and waste of product and daily par versus usage sheets
• Clean and sanitize cart of all food, ice, and trash at the end of each shift. Ensure health code standards are always met
• Work well under pressure, coordinating multiple tasks at any given time

• Maintain good conduct and safe working habits while in all areas of the club and assure others are acting safely

Qualifications

Qualifications

• Must be of legal age to sell and serve alcoholic beverages, applicable state card or certificate must be provided if required by state law
• Valid driver’s license required
• Operate convenience cart in a safe manner. Negotiating around other carts and tight spaces is required

Education

Skills/Abilities/Personal Characteristics

• Knowledge of Food Service Regulations
• Verbal and Written Communication
• Basic Math
• Customer Service
• Resolve Conflict
• Teamwork
• Friendliness
• Energy Level
• Thoroughness
• Efficiency

Working Conditions

• Days and hours of work vary by schedule and business needs
• Evening, weekend, and holiday work will be required
• While performing the duties of this job, the employee may be required to stand for long periods of time, to walk, read, hear, talk, balance, climb, use hands, use fingers, reach, stoop, kneel, crouch, crawl, smell, taste, push or pull. The employee may be required to lift and carry objects weighing up to 50 pounds. Specific vision abilities required for this position include close vision, distance vision, peripheral vision, color vision and the ability to adjust focus.
• Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions

American Golf Corporation is committed to equal employment opportunities for all. We will not discriminate against employees or applicants for employment on any legally recognized basis, (protected class), including but not limited to race, color, religion, genetic information, national origin, sex, pregnancy, childbirth, medical conditions, age, disability, citizenship status, uniform service member status, or any other protected class under federal, state and/or local law.

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