Job Description

Intern, Black American Council (BAC)

Department: Access & Community Connections

Location: Eastern Campus

Reports To: Student Life Advisor

Employment Type: Student

Work Schedule: M-W-W 9 a.m. - 1 p.m.

Job Description:

The Student Engagement department provides programs and activities that promote learning and development both outside and alongside classroom learning. Student Engagement oversees student leadership trainings and certifications, numerous student clubs and organizations, and special events and activities on campus.

We are looking for a creative and energetic intern to assist in developing and implementing outreach and promotional content for the department website, college social media platforms, newsletters, advertisements, and slide show presentations, and that increases student awareness and participation in Student Engagement events and programming; as well as creating a welcoming environment in the Student Engagement office and other managed spaces; planning, hosting, and promoting Student Engagement events and activities in the Multicultural Center, food pantry, student lounge, and general campus programming.

The intern will work closely with the East Student Engagement team to understand program goals and objectives and to arrange promotional campaigns and schedule coverage of department events and activities. The intern will also work closely with the department's marketing manager to coordinate the posting and assess the quality of content for the college website and social media platforms.

Responsibilities include:

• Creating and sharing engaging content, including text, images, and videos that promote Student Engagement events and activities
• Capturing images/videos of participants and activities during events and programming
• Coordinating with Student Engagement team on the development and collection of content for newsletters and reports
• Working with the marketing manager to upload content to social media and website
• Developing new and fun activities to promote the student lounge, food pantry, and Multicultural Center
• Assisting students with utilizing the food pantry
• Assisting students with locker rentals
• Assisting in student lounge with sign-in, board game, video game, and arcade game rentals, and assisting students with general questions
• Supporting department and student clubs and organizations with event planning, set up, and hosting
• Daily housekeeping of student lounge and food pantry
• Assisting with stocking and organizing food pantry, supply rooms, and storage areas
• Answering phones, greeting visitors, and general assistance in Student Engagement office
• Participating in team huddles and trainings
• Assisting Student Engagement team with daily projects as requested

Hardware Needed:

• A high quality digital camera or mobile phone camera provided by student
• A laptop computer to edit photographs, videos, graphics, and create slideshows for remote work

Required Qualifications:

• Current student attending Tri-C
• More than basic computer skills
• Familiarity with all Microsoft Office products (Excel, Word, PowerPoint, Outlook)
• Excellent customer service skills
• Excellent written and verbal skills
• Enrolled at Cuyahoga Community College
• Typing at least 40 w.p.m.
• Attention to detail

Preferred Qualifications:

• Minimum one year demonstrated experience using excellent customer service
• Sophomore Tri-C student or Tri-C student who has completed a minimum of two semesters
• Possess excellent verbal and written communication skills; and ability to share ideas amongst diverse groups
• Proficient in Microsoft Word, PowerPoint, Outlook, and Excel
• Knowledge and experience working with digital camera/ high quality mobile camera
• Working knowledge of Photoshop or comparable photo editing software
• Ability to work independently and possess strong work ethic and initiative
• Possess excellent organizational and problem solving skills
• Ability to work effectively on a team
• Strong attention to detail
• Ability to be creative, imaginative, and innovative
• Demonstrate a friendly and positive attitude
• Ability to provide one letter of recommendation from a college administrator, faculty, or staff member

Special Note:

Special Instructions to Applicants: During the application process, you may be required to attach a cover letter and/or resume. It is recommended that you have these documents ready to be attached electronically to the online application. This system accepts only MS Word or PDF attachments. Any employment with the College is contingent upon satisfactory completion of a background check and drug screen.

Affirmative Action Statement: Cuyahoga Community College is committed to attaining excellence through the recruitment and retention of a qualified and diverse workforce. Cuyahoga Community College is an equal employment/educational opportunity institution.

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