Job Description

Job Description

Job Description

Goodwill Industries of Hawaii, Inc.

Job Title: Warehouse Store Manager

At Goodwill, we do more than provide jobs — we create pathways to opportunity and dignity through the power of work. Our mission-driven culture sets us apart, and every role directly supports individuals in achieving self-sufficiency and success. When you join Goodwill, you're not just building a career — you're changing lives.

So, join the Goodwill Hawaii family and help strengthen our community, one job at a time!

SUMMARY

The Warehouse Store Manager manages and coordinates activities of the retail store personnel in the management of day to day operations. The Warehouse Store Manager ensure efficient store operations through effective staff supervision, inventory management, and merchandising to optimize customer experience and profitability. The Warehouse Store Manager is responsible for driving and achieving sales quotas and goals by performing the following essential duties:

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.

• Schedules and supervises staff to align payroll, coverage, and performance with sales goals.

• Trains, coaches, and evaluates employees; enforces policies and progressive discipline as needed.

• Manages inventory control, merchandising, and loss prevention to ensure accurate stock and pricing.

• Orders and verifies merchandise and supplies; monitors costs and vendor deliveries.

• Analyzes financial, sales, and production reports to adjust operations and meet performance targets.

• Maintains store appearance, organization, and compliance with safety and company standards.

• Resolves customer issues, supports staff with service challenges, and promotes sales on the floor.

• Communicates effectively with management and staff; leads regular meetings to ensure alignment.

• Other duties as assigned

EDUCATION and/or EXPERIENCE

Associate's degree (A.A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Employees are regularly required to:

• stand; walk; use hands to finger, handle, or feel;
• reach with hands and arms; and talk or hear.
• frequently lift and/or move up to 25 pounds
• occasionally maneuver wheeled containers weighing up to 300 pounds

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly exposed to outside weather conditions and extreme heat

Goodwill Hawaii is committed to fully complying with all Equal Opportunity Employment and Affirmative Action laws and regulations. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, including gender identity or expression, sexual orientation, national origin, citizenship, ancestry, age, marital status, genetic information, domestic or sexual violence victim status, disability, protected veteran status or any other status protected by federal, state or local law. We also foster a drug-free work environment.

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